How do I import ecommerce categories?
- Navigate to Settings > Ecommerce
- On the Settings tab in the Settings section select an ecommerce store from the ‘Selected’ drop down.
- NOTE: Store must be selected or no categories will be pulled
- Scroll down and find the ‘Pull Ecommerce Categories’ underneath the ‘Settings JSON’ input
- After clicking the button wait a couple minutes then refresh the page.
My product is not being pushed to or updated on the website?
Products with no inventory (as shown on the Product’s popup Detail tab > Inventory section), or a price of zero will not be shown on the website. If the product is not showing anything try the following
- Right-Click on the close button and click ‘Refresh Aggregates’ after that has ran and On Hand shows value then resave the product to push to the site
- Check to make sure Inventory is being shown in the inventory tab if it is retry number 1
- Check to make sure the product has a price, if it is non-zero retry number 1
- If inventory is not showing above then navigate to the event and resave, or go to Inventory > Events, and rerun the inventory on the event in question.